The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Trails!
“The access to hiking trails from the hotel was fantastic, especially the scenic walk to Taranaki Falls, which made our adventure truly nice.” view full review
Delicious Breakfast!
“Breakfast in the grand old dining room was a good experience, with a wide selection of delicious options that fueled our day.” view full review
Comfortable Rooms!
“Our room was not only comfortable but also well-appointed, providing a perfect retreat after a day of exploring.” view full review
Relaxing Atmosphere!
“The hotel exuded a majestic and classy ambiance, making it a relaxing and enjoyable place to unwind after a day of outdoor activities.” view full review
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Lift
Currency exchange
Multilingual staff
Sports & Fitness
Exercise gym
Tennis court
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Free shuttle service
Room service
Laundry
Bell staff/Porter
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Free Wi-Fi in rooms
Sitting area
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
State Highway 48,
Mount Ruapehu,
New Zealand,
4691,
Manawatu-Whanganui
Map view
State Highway 48,
Mount Ruapehu,
New Zealand,
4691,
Manawatu-Whanganui
City landmarks
Tongariro Northern Circuit
Taranaki Falls
2.2
km
Bruce Road Iwikau Village
Mead's Wall
2.1
km
Manawatu-Wanganui 3989
Whakapapanui walk at Tongariro National Park
2.2
km
Waterfall
Tawhai Falls
3.6
km
Store
Whakapapa
4.4
km
Iwikau Village
4.4
km
Ruapehu District 4691
Whakapapaiti Hut
4.6
km
Nearby
Tongariro National Park
Tama Lakes
280 m
Ruapehu District
Ridge Walking Track
320 m
Ruapehu District
Whakapapa Nature Walk
410 m
Mahuia Rapids
530 m
Restaurants
Pihanga Cafe & T Bar
40 m
State Highway 48 Mount Ruapehu
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Breathtaking Views
Exceptional Service
Limited Dining Options
Pricey Extras
8.4/10
Great
Rooms
8.4
Location
9.3
Service
8.7
Dining
7.6
Guest reviews
8.4/10
based on 7 reviews
4/5
based on 2753 reviews
7.6
7.6/10 based on 1855 reviews
#1 of 2 hotels in Whakapapa based on Tripadvisor
Craig
United Kingdom,
March
2024
9.0/10
The hotel is situated in a picturesque location surrounded by a forest at the foot of a mountain, offering lovely walks and being close to a ski field. The rooms are cozy, some with dormer windows and fireplaces, providing stunning views of the mountains and ample natural light. The service was exceptional, with attentive staff readily assisting with luggage and ensuring a warm welcome at the reception. The dining experience surpassed expectations with a variety of vegan and gluten-free options. The facilities were excellent, ensuring a memorable stay overall.
Rooms
9.0
The rooms were cozy and well-equipped, some with dormer windows and fireplaces, offering breathtaking views of the mountains.
Service
9.0
The service was exceptional, from the friendly housekeeping staff to the attentive reception team, ensuring a warm and welcoming atmosphere throughout the stay.
Location
10.0
The hotel is ideally located at the base of a mountain, surrounded by a beautiful park with picturesque walks and close to a ski field, offering a perfect retreat in an area of outstanding natural beauty.
Dining
8.0
The dining experience was delightful, with a range of vegan and gluten-free options available, catering to diverse tastes.
Facilities
9.0
The facilities were excellent, providing everything needed for a comfortable and enjoyable stay at the hotel.
Breathtaking Views
Limited Dining Options
Tony
United Kingdom,
March
2024
9.0/10
I had such a wonderful stay at this hotel! The rooms were cozy, with heaters on and a perfect view out the window of Mt Ngauruhoe. The spa bath was a fantastic touch, adding to the overall comfort. The service was top-notch, with staff that had just been on the night shift still managing to be incredibly helpful and friendly. The location against the forest behind at the base of a mountain was truly magical, offering a peaceful retreat surrounded by nature. The dining experience impressed me with a huge amount of food for all tastes, and the facilities were just what I needed for a relaxing getaway.
Rooms
9.0
I loved my room with the perfect view of Mt Ngauruhoe and the spa bath.
Service
9.0
The staff were so accommodating and friendly, even after working the night shift.
Location
10.0
The hotel's setting against the forest at the base of a mountain was breathtaking.
Dining
8.0
The dining experience was outstanding with a huge variety of delicious options.
Facilities
9.0
The facilities were excellent and added to the overall relaxation of my stay.
Ernest
United Kingdom,
January
2024
8.6/10
The hotel offers a cozy stay with very comfortable beds and a beautiful view. The service is exceptional with warm and helpful staff, and the location is perfect for enjoying nature. The dining options are varied, and the facilities provide everything needed for a relaxing stay.
Rooms
9.0
The rooms are equipped with very comfortable beds and offer a stunning view.
Service
9.0
The staff was helpful, friendly, and even accommodated our special requests. Their service made our stay even more enjoyable.
Location
8.0
The hotel is located against the forest, providing a peaceful setting with great opportunities for outdoor activities.
Dining
8.0
The dining experience includes a nice selection of traditional Greek dishes and options for different dietary needs.
Facilities
9.0
The hotel facilities are modern and well-maintained, ensuring a convenient and comfortable stay for guests.
Henry
United Kingdom,
December
2023
7.8/10
The hotel is nestled in a beautiful park setting with amazing walks available and close to various activities, but the dining options are a bit limited. The rooms feature very soft mattresses for a cozy night's sleep. The service is top-notch with accommodating staff, though some aspects could be improved. Overall, a great location for nature lovers with room for enhancement in dining choices.
Rooms
8.0
The rooms with very soft mattresses provided a comfortable stay.
Service
7.0
The attentive staff were helpful and friendly, making my stay enjoyable.
Location
9.0
The hotel is set in a beautiful park with wonderful walks nearby and easy access to various activities in the area.
Dining
7.0
The included dining options were satisfactory; however, more variety would enhance the experience.
Facilities
8.0
The hotel provides great facilities for a pleasant stay.
Peter
United Kingdom,
December
2023
8.6/10
The hotel offers incredible views of the snow-capped mountains, although housekeeping was a bit delayed in cleaning the rooms. The service was warm and helpful, especially with special requests being accommodated. The location, nestled against a forest at the base of a mountain, is truly a natural gem. The dining options provide ample gluten-free and vegan choices, although some items are not included. Overall, a cozy stay with a stunning setting for nature lovers.
Rooms
8.0
The rooms are spacious and offer breathtaking views of the snow-capped mountains.
Service
9.0
The service was exceptional, with staff going above and beyond to assist and make our stay comfortable.
Location
10.0
The hotel's location against the forest at the base of a mountain is a nature lover's paradise.
Dining
7.0
The dining experience offers good gluten-free and vegan options, but some items are not included in the meal.
Facilities
9.0
The hotel facilities are modern and well-maintained, enhancing the overall experience.
Joan
United Kingdom,
August
2023
8.0/10
The hotel offers a delightful stay with spacious rooms and great service. The location is perfect for nature lovers, although the dining options and facilities could be improved.
Rooms
8.0
The rooms are spacious and the bathroom with a bath offers a great view.
Service
9.0
The service was top-notch, from the warm luggage assistance to the attentive waitstaff and duty managers.
Location
9.0
Nestled in a beautiful park with stunning walks and a view of the mountain, perfect for nature enthusiasts.
Dining
7.0
The dining options could be more varied to cater to different guests' preferences.
Facilities
7.0
The hotel provides essential facilities but could enhance amenities for a more enjoyable stay.
Kevin
United States,
July
2023
8.6/10
I had a wonderful stay at the hotel with amazing mountain views from my room. The late cleaning by housekeeping was a bit inconvenient, but overall a great experience. The staff was friendly and accommodating, and the location was perfect for exploring the beautiful surroundings. The dining options were varied and delicious, offering a great value for the money.
Rooms
8.0
My room had a view of the mountains which was awesome and included a dormer window.
Service
9.0
The staff, including those who had just been on the night shift, were very helpful and friendly, even assisting with luggage to the room.
Location
9.0
The hotel is located in a beautiful park with wonderful walks and is close to a waterfall, offering a serene environment.
Dining
8.0
The dining experience was excellent with a huge variety of food for all tastes, including delicious home-baked bread.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
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