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Chateau Tongariro Hotel, Mount Ruapehu

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From171US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

State Highway 48, Mount Ruapehu, New Zealand, 4691

Chateau Tongariro Hotel is a historical establishment renowned for its grand architecture and scenic location within Tongariro National Park. This hotel combines modern amenities with a rich heritage, offering guests access to outdoor activities like skiing and hiking. Situated at the foothills of Mount Ruapehu, it provides a striking backdrop for guests looking to explore New Zealand's alpine landscape. Notable for its proximity to the world-famous Tongariro Alpine Crossing, the hotel caters to adventure seekers and nature enthusiasts alike.

Location

Chateau Tongariro is located within Tongariro National Park, a UNESCO World Heritage site, making it a prime destination for outdoor adventures. Visitors can reach the hotel via State Highway 49 and State Highway 4, about 95 km from Taupo. Local shuttle services are available from Whakapapa Village to various trailheads, connecting guests easily to iconic hiking routes. The hotel's prime location allows for exploration of nearby attractions such as Tawhai Falls and Taranaki Falls.

Rooms

Chateau Tongariro Hotel offers a variety of accommodations including Standard, Heritage, and Family rooms. The Spa Suites in the Tongariro Wing come equipped with fireplaces and separate sitting areas for added comfort. Economy rooms provide cozy options with elegant furnishings and ensuite bathrooms. Each room features modern amenities such as high-speed Wi-Fi, flat-screen TVs, and electric kettles.

Eat & Drink

Dining at the hotel includes High Tea in the Ruapehu Lounge, featuring traditional scones and gourmet teas, priced at NZD 49 per person. The Pihanga Cafe and T-Bar serve a range of international dishes, including goat curry and churros. Signature dining events highlight family-style meals, such as a roast platter with locally sourced ingredients. Vegetarian, gluten-free, and vegan options are available upon request.

Leisure & Business

Leisure amenities include a heated indoor plunge pool, providing relaxation after outdoor activities. The hotel's 9-hole golf course delivers sweeping views and a challenging game for enthusiasts. Business facilities comprise easily accessible conference rooms and a cinema for presentations and events. Customized group menus can be arranged by the hotel's chefs for special occasions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Chateau Standard Room
Max:
2 persons
21 m² 
Bed options:
1 King-size bed
Shower
Heating
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Heritage Room
Max:
2 persons
23 m² 
Bed options:
1 King-size bed
Shower
Heating
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External 2 Bedroom Cabin
Max:
5 persons
50 m² 
Bed options:
1 Double bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Mount Ruapehu 9.7 km
Airports
Taupo (TUO) 90.8 km
Wanganui (WAG) 140.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Free on-site car park
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Lift
  • Currency exchange
  • Souvenir shop
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Tennis court
  • Fitness studio

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Free shuttle service
  • Room service
  • Laundry
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

State Highway 48, Mount Ruapehu, New Zealand, 4691
Map view
State Highway 48, Mount Ruapehu, New Zealand, 4691
Nearby
Tongariro National Park
Tama Lakes
280 m
Ruapehu District
Ridge Walking Track
320 m
Ruapehu District
Whakapapa Nature Walk
410 m
Mahuia Rapids
530 m
Restaurants
Pihanga Cafe & T Bar
40 m
State Highway 48 Mount Ruapehu

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Breathtaking Views
Exceptional Service
Limited Dining Options
Pricey Extras
8.4/10
Great
Rooms
8.4
Location
9.3
Service
8.7
Dining
7.6
Guest reviews
8.4/10
based on 7 reviews
4/5 based on 2753 reviews
7.6
7.6/10based on 1855 reviews
#1 of 2 hotels in Whakapapa based on Tripadvisor
Craig
United Kingdom, March  2024
9.0/10

The hotel is situated in a picturesque location surrounded by a forest at the foot of a mountain, offering lovely walks and being close to a ski field. The rooms are cozy, some with dormer windows and fireplaces, providing stunning views of the mountains and ample natural light. The service was exceptional, with attentive staff readily assisting with luggage and ensuring a warm welcome at the reception. The dining experience surpassed expectations with a variety of vegan and gluten-free options. The facilities were excellent, ensuring a memorable stay overall.

Rooms
9.0
The rooms were cozy and well-equipped, some with dormer windows and fireplaces, offering breathtaking views of the mountains.
Service
9.0
The service was exceptional, from the friendly housekeeping staff to the attentive reception team, ensuring a warm and welcoming atmosphere throughout the stay.
Location
10.0
The hotel is ideally located at the base of a mountain, surrounded by a beautiful park with picturesque walks and close to a ski field, offering a perfect retreat in an area of outstanding natural beauty.
Dining
8.0
The dining experience was delightful, with a range of vegan and gluten-free options available, catering to diverse tastes.
Facilities
9.0
The facilities were excellent, providing everything needed for a comfortable and enjoyable stay at the hotel.
Breathtaking Views
Limited Dining Options
Tony
United Kingdom, March  2024
9.0/10

I had such a wonderful stay at this hotel! The rooms were cozy, with heaters on and a perfect view out the window of Mt Ngauruhoe. The spa bath was a fantastic touch, adding to the overall comfort. The service was top-notch, with staff that had just been on the night shift still managing to be incredibly helpful and friendly. The location against the forest behind at the base of a mountain was truly magical, offering a peaceful retreat surrounded by nature. The dining experience impressed me with a huge amount of food for all tastes, and the facilities were just what I needed for a relaxing getaway.

Rooms
9.0
I loved my room with the perfect view of Mt Ngauruhoe and the spa bath.
Service
9.0
The staff were so accommodating and friendly, even after working the night shift.
Location
10.0
The hotel's setting against the forest at the base of a mountain was breathtaking.
Dining
8.0
The dining experience was outstanding with a huge variety of delicious options.
Facilities
9.0
The facilities were excellent and added to the overall relaxation of my stay.
Ernest
United Kingdom, January  2024
8.6/10

The hotel offers a cozy stay with very comfortable beds and a beautiful view. The service is exceptional with warm and helpful staff, and the location is perfect for enjoying nature. The dining options are varied, and the facilities provide everything needed for a relaxing stay.

Rooms
9.0
The rooms are equipped with very comfortable beds and offer a stunning view.
Service
9.0
The staff was helpful, friendly, and even accommodated our special requests. Their service made our stay even more enjoyable.
Location
8.0
The hotel is located against the forest, providing a peaceful setting with great opportunities for outdoor activities.
Dining
8.0
The dining experience includes a nice selection of traditional Greek dishes and options for different dietary needs.
Facilities
9.0
The hotel facilities are modern and well-maintained, ensuring a convenient and comfortable stay for guests.
Henry
United Kingdom, December  2023
7.8/10

The hotel is nestled in a beautiful park setting with amazing walks available and close to various activities, but the dining options are a bit limited. The rooms feature very soft mattresses for a cozy night's sleep. The service is top-notch with accommodating staff, though some aspects could be improved. Overall, a great location for nature lovers with room for enhancement in dining choices.

Rooms
8.0
The rooms with very soft mattresses provided a comfortable stay.
Service
7.0
The attentive staff were helpful and friendly, making my stay enjoyable.
Location
9.0
The hotel is set in a beautiful park with wonderful walks nearby and easy access to various activities in the area.
Dining
7.0
The included dining options were satisfactory; however, more variety would enhance the experience.
Facilities
8.0
The hotel provides great facilities for a pleasant stay.
Peter
United Kingdom, December  2023
8.6/10

The hotel offers incredible views of the snow-capped mountains, although housekeeping was a bit delayed in cleaning the rooms. The service was warm and helpful, especially with special requests being accommodated. The location, nestled against a forest at the base of a mountain, is truly a natural gem. The dining options provide ample gluten-free and vegan choices, although some items are not included. Overall, a cozy stay with a stunning setting for nature lovers.

Rooms
8.0
The rooms are spacious and offer breathtaking views of the snow-capped mountains.
Service
9.0
The service was exceptional, with staff going above and beyond to assist and make our stay comfortable.
Location
10.0
The hotel's location against the forest at the base of a mountain is a nature lover's paradise.
Dining
7.0
The dining experience offers good gluten-free and vegan options, but some items are not included in the meal.
Facilities
9.0
The hotel facilities are modern and well-maintained, enhancing the overall experience.
Joan
United Kingdom, August  2023
8.0/10

The hotel offers a delightful stay with spacious rooms and great service. The location is perfect for nature lovers, although the dining options and facilities could be improved.

Rooms
8.0
The rooms are spacious and the bathroom with a bath offers a great view.
Service
9.0
The service was top-notch, from the warm luggage assistance to the attentive waitstaff and duty managers.
Location
9.0
Nestled in a beautiful park with stunning walks and a view of the mountain, perfect for nature enthusiasts.
Dining
7.0
The dining options could be more varied to cater to different guests' preferences.
Facilities
7.0
The hotel provides essential facilities but could enhance amenities for a more enjoyable stay.
Kevin
United States, July  2023
8.6/10

I had a wonderful stay at the hotel with amazing mountain views from my room. The late cleaning by housekeeping was a bit inconvenient, but overall a great experience. The staff was friendly and accommodating, and the location was perfect for exploring the beautiful surroundings. The dining options were varied and delicious, offering a great value for the money.

Rooms
8.0
My room had a view of the mountains which was awesome and included a dormer window.
Service
9.0
The staff, including those who had just been on the night shift, were very helpful and friendly, even assisting with luggage to the room.
Location
9.0
The hotel is located in a beautiful park with wonderful walks and is close to a waterfall, offering a serene environment.
Dining
8.0
The dining experience was excellent with a huge variety of food for all tastes, including delicious home-baked bread.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
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Rooms and Guests2 Guests, 1 Room