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Chateau Tongariro Hotel Mount Ruapehu, Mount Ruapehu

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From171US$ /night
Check-in
28Jan2025Select date
Check-out
29Jan2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

State Highway 48, Mount Ruapehu, New Zealand, 4691

Chateau Tongariro Hotel is renowned for its grand architecture and rich historical significance, perfectly situated within Tongariro National Park. The hotel offers a unique blend of modern amenities and classic elegance, appealing to both leisure and business travelers. It boasts direct access to various outdoor activities and is close to stunning natural landscapes. The hotel's location makes it an ideal base for activities like skiing, hiking, and mountain biking.

Location

Chateau Tongariro Hotel is located 59 miles from Taupo, making it accessible for travelers. The drive from the south takes visitors through State Highway 49 and State Highway 4 to reach National Park Village. Local transportation, provided by ROAM, runs daily shuttles from Whakapapa Village to the Top of the Bruce during the ski season. Guests can also access detailed walking maps from the hotel for various Department of Conservation tracks nearby.

Rooms

Chateau Tongariro Hotel features a range of accommodations, including Standard, Heritage, and Family rooms. Rooms vary in size and configuration, catering to different guest needs. Spa Suites in the Tongariro Wing offer fireplaces and separate sitting areas for added comfort. Cozy economy rooms provide a balance of comfort and convenience, equipped with ensuite bathrooms and essential amenities.

Eat & Drink

The dining facilities include the opulent Ruapehu Lounge, where traditional high tea is served with fresh brewed Dilmah gourmet teas. Guests can enjoy international favorites at Pihanga Cafe and T-Bar, which offers dishes like pulled duck tom yum and goat curry. The main dining experience includes a signature family roast platter which features a selection of meats and sides. Vegetarian, gluten-free and vegan options are also available upon request.

Leisure & Business

The hotel offers leisure facilities, including a heated indoor plunge pool for relaxation after outdoor excursions. The rugged 9-hole golf course provides sweeping views and a unique playing experience in a natural setting. For business travelers, there are easily configurable conference rooms, lounges, and a cinema for presentations and events. The team can create bespoke group menus for special occasions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Heritage Room
Max:
4 persons
29 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Heritage Queen Room
Max:
2 persons
23 m² 
Bed options:
1 King Size Bed
Shower
Heating
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King Suite
Max:
2 persons
39 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Mount Ruapehu 6.0 mi
Airports
Taupo (TUO) 56.4 mi
Wanganui (WAG) 87.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Elevator
  • Currency exchange
  • Souvenir store
  • Multilingual staff

Sports & Fitness

  • Exercise gym
  • Tennis court
  • Fitness studio

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Free shuttle service
  • Room service
  • Laundry
  • Bell staff/Porter

Dining

  • Restaurant
  • Bar/ Lounge area

Spa & Leisure

  • Swimming pool
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Mini-bar
  • Sitting area
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

State Highway 48, Mount Ruapehu, New Zealand, 4691
Map view
State Highway 48, Mount Ruapehu, New Zealand, 4691
Nearby
Tongariro National Park
Tama Lakes
1000 ft
Ruapehu District
Ridge Walking Track
1100 ft
Ruapehu District
Whakapapa Nature Walk
1400 ft
Mahuia Rapids
1800 ft
Restaurants
Pihanga Cafe & T Bar
200 ft
State Highway 48 Mount Ruapehu

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Breathtaking Views
Exceptional Service
Limited Dining Options
Pricey Extras
8.4/10
Great
Rooms
8.4
Location
9.3
Service
8.7
Dining
7.6
Guest reviews
8.4/10
based on 7 reviews
4/5 based on 2753 reviews
7.6
7.6/10based on 1855 reviews
#1 of 2 hotels in Whakapapa based on Tripadvisor
Craig
United Kingdom, March  2024
9.0/10

The hotel is situated in a picturesque location surrounded by a forest at the foot of a mountain, offering lovely walks and being close to a ski field. The rooms are cozy, some with dormer windows and fireplaces, providing stunning views of the mountains and ample natural light. The service was exceptional, with attentive staff readily assisting with luggage and ensuring a warm welcome at the reception. The dining experience surpassed expectations with a variety of vegan and gluten-free options. The facilities were excellent, ensuring a memorable stay overall.

Rooms
9.0
The rooms were cozy and well-equipped, some with dormer windows and fireplaces, offering breathtaking views of the mountains.
Service
9.0
The service was exceptional, from the friendly housekeeping staff to the attentive reception team, ensuring a warm and welcoming atmosphere throughout the stay.
Location
10.0
The hotel is ideally located at the base of a mountain, surrounded by a beautiful park with picturesque walks and close to a ski field, offering a perfect retreat in an area of outstanding natural beauty.
Dining
8.0
The dining experience was delightful, with a range of vegan and gluten-free options available, catering to diverse tastes.
Facilities
9.0
The facilities were excellent, providing everything needed for a comfortable and enjoyable stay at the hotel.
Breathtaking Views
Limited Dining Options
Tony
United Kingdom, March  2024
9.0/10

I had such a wonderful stay at this hotel! The rooms were cozy, with heaters on and a perfect view out the window of Mt Ngauruhoe. The spa bath was a fantastic touch, adding to the overall comfort. The service was top-notch, with staff that had just been on the night shift still managing to be incredibly helpful and friendly. The location against the forest behind at the base of a mountain was truly magical, offering a peaceful retreat surrounded by nature. The dining experience impressed me with a huge amount of food for all tastes, and the facilities were just what I needed for a relaxing getaway.

Rooms
9.0
I loved my room with the perfect view of Mt Ngauruhoe and the spa bath.
Service
9.0
The staff were so accommodating and friendly, even after working the night shift.
Location
10.0
The hotel's setting against the forest at the base of a mountain was breathtaking.
Dining
8.0
The dining experience was outstanding with a huge variety of delicious options.
Facilities
9.0
The facilities were excellent and added to the overall relaxation of my stay.
Ernest
United Kingdom, January  2024
8.6/10

The hotel offers a cozy stay with very comfortable beds and a beautiful view. The service is exceptional with warm and helpful staff, and the location is perfect for enjoying nature. The dining options are varied, and the facilities provide everything needed for a relaxing stay.

Rooms
9.0
The rooms are equipped with very comfortable beds and offer a stunning view.
Service
9.0
The staff was helpful, friendly, and even accommodated our special requests. Their service made our stay even more enjoyable.
Location
8.0
The hotel is located against the forest, providing a peaceful setting with great opportunities for outdoor activities.
Dining
8.0
The dining experience includes a nice selection of traditional Greek dishes and options for different dietary needs.
Facilities
9.0
The hotel facilities are modern and well-maintained, ensuring a convenient and comfortable stay for guests.
Henry
United Kingdom, December  2023
7.8/10

The hotel is nestled in a beautiful park setting with amazing walks available and close to various activities, but the dining options are a bit limited. The rooms feature very soft mattresses for a cozy night's sleep. The service is top-notch with accommodating staff, though some aspects could be improved. Overall, a great location for nature lovers with room for enhancement in dining choices.

Rooms
8.0
The rooms with very soft mattresses provided a comfortable stay.
Service
7.0
The attentive staff were helpful and friendly, making my stay enjoyable.
Location
9.0
The hotel is set in a beautiful park with wonderful walks nearby and easy access to various activities in the area.
Dining
7.0
The included dining options were satisfactory; however, more variety would enhance the experience.
Facilities
8.0
The hotel provides great facilities for a pleasant stay.
Peter
United Kingdom, December  2023
8.6/10

The hotel offers incredible views of the snow-capped mountains, although housekeeping was a bit delayed in cleaning the rooms. The service was warm and helpful, especially with special requests being accommodated. The location, nestled against a forest at the base of a mountain, is truly a natural gem. The dining options provide ample gluten-free and vegan choices, although some items are not included. Overall, a cozy stay with a stunning setting for nature lovers.

Rooms
8.0
The rooms are spacious and offer breathtaking views of the snow-capped mountains.
Service
9.0
The service was exceptional, with staff going above and beyond to assist and make our stay comfortable.
Location
10.0
The hotel's location against the forest at the base of a mountain is a nature lover's paradise.
Dining
7.0
The dining experience offers good gluten-free and vegan options, but some items are not included in the meal.
Facilities
9.0
The hotel facilities are modern and well-maintained, enhancing the overall experience.
Joan
United Kingdom, August  2023
8.0/10

The hotel offers a delightful stay with spacious rooms and great service. The location is perfect for nature lovers, although the dining options and facilities could be improved.

Rooms
8.0
The rooms are spacious and the bathroom with a bath offers a great view.
Service
9.0
The service was top-notch, from the warm luggage assistance to the attentive waitstaff and duty managers.
Location
9.0
Nestled in a beautiful park with stunning walks and a view of the mountain, perfect for nature enthusiasts.
Dining
7.0
The dining options could be more varied to cater to different guests' preferences.
Facilities
7.0
The hotel provides essential facilities but could enhance amenities for a more enjoyable stay.
Kevin
United States of America, July  2023
8.6/10

I had a wonderful stay at the hotel with amazing mountain views from my room. The late cleaning by housekeeping was a bit inconvenient, but overall a great experience. The staff was friendly and accommodating, and the location was perfect for exploring the beautiful surroundings. The dining options were varied and delicious, offering a great value for the money.

Rooms
8.0
My room had a view of the mountains which was awesome and included a dormer window.
Service
9.0
The staff, including those who had just been on the night shift, were very helpful and friendly, even assisting with luggage to the room.
Location
9.0
The hotel is located in a beautiful park with wonderful walks and is close to a waterfall, offering a serene environment.
Dining
8.0
The dining experience was excellent with a huge variety of food for all tastes, including delicious home-baked bread.
Facilities
9.0
The facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.
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28Jan2025Select date
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29Jan2025Select date
Rooms and Guests2 Guests, 1 Room